Service Under Maintenance
Portal - vCloud Director Portal   ? Operational
Portal - Tarsus Cloud Automation Platform (Odin)   ? Under Maintenance
Portal - Windows AzurePack Portal   ? Operational
DC - Teraco JHB VMware Enviroment   ? Operational
DC - Teraco CT VMware Enviroment   ? Operational
DC - Neotel JHB VMware Environment   ? Operational
DC - Teraco Azure WAP Platform   ? Operational
Storage - Teraco NetApp Storage Cluster   ? Operational
Storage - Teraco Infinidat Storage Cluster   ? Operational
Storage - Teraco CT vSAN   ? Operational
Storage - Neotel JHB 3PAR Performance SAS Array   ? Operational
Storage - Neotel JHB Equalogics Production SAS Storage Array   ? Operational
Storage - Neotel JHB HP P2000 Production SAS and SATA Storage Tier   ? Operational
Connectivity - Teraco JHB Bitco Internet Breakout   ? Operational
Connectivity - Neotel JHB Breakout   Operational
Connectivity - Teraco CT Bitco Internet Breakout   ? Operational
Connectivity - Teraco JHB Seacom Internet Breakout   ? Operational
Druva - insync.backupondemand.co.za - Druva JHB Neotel Multitenant   ? Operational
Druva - insync.druvaondemand.co.za - Teraco Druva MultiTenant Server   Operational
HEX - mail.emailondemand.co.za   ? Operational
HEX - mail.cloudondemand.co.za   ? Operational
Storage - Teraco NASaas Infrastructure   Operational
Website hosting - www.hostondemand.co.za   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Dear Partners,

This is a planned maintenance window for our Odin Portal. Typically on a Friday evening we will be conducting any necessary maintenance on the platform.

This Friday there will be maintenance from 1800 to 22:00.

Please contact us if you experience any issues following the maintenance at support@cloudondemand.co.za
Posted on Apr 18, 15:13 SAST
Past Incidents
Apr 19, 2018

No incidents reported today.

Apr 18, 2018
Completed - The scheduled maintenance has been completed.
Apr 18, 08:29 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 18:30 SAST
Scheduled - Dear Partners, 

This is a planned maintenance window for our Odin Portal pricing update due to be carried out this Friday evening. 
The platform will remain available however new services will not be able to be deployed for the duration of this update. The management of current services will not be affected. 

The maintenance window will be from 18:30 to 01:00.

Please contact us if you experience any issues following the maintenance at support@cloudondemand.co.za

Regards Tarsus on Demand Technical team.
Apr 13, 13:38 SAST
Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.

Apr 7, 2018

No incidents reported.

Apr 6, 2018
Resolved - Microsoft have reported the issue to be resolved.

Please let us know if you have any issues at todhelp@tarsus.co.za

Regards,

Tarsus on Demand Technical team.
Apr 6, 14:26 SAST
Identified - Microsoft have identified the issue and are working to resolve it.
For more info please go to https://status.office365.com/
Apr 6, 12:46 SAST
Investigating - Good day,

We have picked up an issue that is affecting some users being able to login to their Microsoft 365 email.
This issue appears to be a Microsoft wide issue and is not affecting any of our Tarsus on Demand services but it is affecting some Microsoft users directly and we have had reports of similar issues from a number of other sources.
We have opened a call with Microsoft to understand what the issue is and will advise once we have an update.

Kind regards,

Tarsus on Demand Technical Team.
Apr 6, 12:11 SAST
Apr 5, 2018

No incidents reported.