All Systems Operational
Portal - vCloud Director Portal ? Operational
Portal - Tarsus Cloud Automation Platform (Odin) ? Operational
Portal - Windows AzurePack Portal ? Operational
DC - Teraco JHB VMware Enviroment ? Operational
DC - Teraco CT VMware Enviroment ? Operational
DC - Neotel JHB VMware Environment ? Operational
DC - Teraco Azure WAP Platform ? Operational
Storage - Teraco NetApp Storage Cluster ? Operational
Storage - Teraco Infinidat Storage Cluster ? Operational
Storage - Teraco CT vSAN ? Operational
Storage - Neotel JHB 3PAR Performance SAS Array ? Operational
Storage - Neotel JHB Equalogics Production SAS Storage Array ? Operational
Storage - Neotel JHB HP P2000 Production SAS and SATA Storage Tier ? Operational
Connectivity - Teraco JHB Bitco Internet Breakout ? Operational
Connectivity - Neotel JHB Breakout Operational
Connectivity - Teraco CT Bitco Internet Breakout ? Operational
Connectivity - Teraco JHB Seacom Internet Breakout ? Operational
Druva - insync.backupondemand.co.za - Druva JHB Neotel Multitenant ? Operational
Druva - insync.druvaondemand.co.za - Teraco Druva MultiTenant Server Operational
HEX - mail.emailondemand.co.za ? Operational
HEX - mail.cloudondemand.co.za ? Operational
Storage - Teraco NASaas Infrastructure Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 28, 2017

No incidents reported today.

Jun 27, 2017
Completed - The scheduled maintenance has been completed.
Jun 27, 19:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 17:00 SAST
Scheduled - Dear customers,

This is a required maintenance window for our Odin CSP Portal. We will be performing platform maintenance and will need to pause the availability of some service plans which might impact your provisioning of Office 365 subscriptions for the period of the maintenance.

The work will be carried out over a two hour period and you will be notified on completion.

Please contact us if you experience any issues following the maintenance at support@cloudondemand.co.za.

Kind regards.
Jun 26, 16:34 SAST
Jun 26, 2017

No incidents reported.

Jun 25, 2017

No incidents reported.

Jun 24, 2017

No incidents reported.

Jun 23, 2017

No incidents reported.

Jun 22, 2017

No incidents reported.

Jun 21, 2017

No incidents reported.

Jun 20, 2017
Completed - Dear customers

We have completed the maintenance, thank you for your patience.

Kind regards,

Tarsus on Demand
Jun 20, 21:49 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 21:00 SAST
Scheduled - Dear customers,

We need to extend the maintenance period to complete the tasks, we will update once completed. Thanks for your patience!

"We will be performing planned maintenance affecting both vCloud Director and vCenter in the Teraco JHB DC. The maintenance will take place between 20:00 and 20:30 on Tuesday the 20th of June.

There is no expected impact to servers inside the DC, the ability to make changes and control the virtual machines may be unavailable at times.
As a subscriber to the alert service you will be notified if there are any unforeseen issues.

If you experience any service degradation during the maintenance window, please contact our technical support team. "

Kind regards,

Tarsus on Demand
Jun 20, 20:49 SAST
Completed - The scheduled maintenance has been completed.
Jun 20, 20:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 20:00 SAST
Scheduled - Dear customers,

We will be performing planned maintenance affecting both vCloud Director and vCenter in the Teraco JHB DC. The maintenance will take place between 20:00 and 20:30 on Tuesday the 20th of June.

There is no expected impact to servers inside the DC, the ability to make changes and control the virtual machines may be unavailable at times.
As a subscriber to the alert service you will be notified if there are any unforeseen issues.

If you experience any service degradation during the maintenance window, please contact our technical support team.

Kind regards,

Tarsus on Demand
Jun 20, 16:14 SAST
Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017
Resolved - Dear customer,

Maintenance is finished and all services have been restored. Thank you for your patience.

CloudMaster
Jun 17, 18:23 SAST
Monitoring - Dear customer,
We will be performing maintenance on our backend system in Teraco from 2:30PM today. During this time, you will not be able to make changes to VM properties in vCloud Director, but it will not affect any servers that are already running. We ancitipate up to several hours for the maintenance, but will keep you updated if anything changes.

Thank you,
Cloud Master
Jun 17, 14:30 SAST
Jun 16, 2017

No incidents reported.

Jun 15, 2017

No incidents reported.

Jun 14, 2017

No incidents reported.