All Systems Operational
Portal - vCloud Director Portal   ? Operational
Portal - Tarsus Cloud Automation Platform (Odin)   ? Operational
Portal - Windows AzurePack Portal   ? Operational
DC - Teraco JHB VMware Enviroment   ? Operational
DC - Teraco CT VMware Enviroment   ? Operational
DC - Neotel JHB VMware Environment   ? Operational
DC - Teraco Azure WAP Platform   ? Operational
Storage - Teraco NetApp Storage Cluster   ? Operational
Storage - Teraco Infinidat Storage Cluster   ? Operational
Storage - Teraco CT vSAN   ? Operational
Storage - Neotel JHB 3PAR Performance SAS Array   ? Operational
Storage - Neotel JHB Equalogics Production SAS Storage Array   ? Operational
Storage - Neotel JHB HP P2000 Production SAS and SATA Storage Tier   ? Operational
Connectivity - Teraco JHB Bitco Internet Breakout   ? Operational
Connectivity - Neotel JHB Breakout   Operational
Connectivity - Teraco CT Bitco Internet Breakout   ? Operational
Connectivity - Teraco JHB Seacom Internet Breakout   ? Operational
Druva - insync.backupondemand.co.za - Druva JHB Neotel Multitenant   ? Operational
Druva - insync.druvaondemand.co.za - Teraco Druva MultiTenant Server   Operational
HEX - mail.emailondemand.co.za   ? Operational
HEX - mail.cloudondemand.co.za   ? Operational
Storage - Teraco NASaas Infrastructure   Operational
Website hosting - www.hostondemand.co.za   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 19, 2018

No incidents reported today.

Aug 18, 2018
Completed - The scheduled maintenance has been completed.
Aug 18, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 20:00 SAST
Scheduled - Dear Partners, 

This is a planned maintenance window for our Odin Portal due to be carried out this coming Friday evening. 
The platform will remain available however new services will not be able to be deployed for the duration of this update. The management of current services will not be affected. 

The maintenance window will be from 20:00 to 04:00.

Please contact us if you experience any issues following the maintenance at support@cloudondemand.co.za

Regards Tarsus on Demand Technical team.
Aug 15, 11:11 SAST
Aug 17, 2018
Resolved - This incident has been resolved.
Aug 17, 10:29 SAST
Investigating - Dear Partner,

Please note that access to the Odin portal is intermittently not available and we are investigating the issue. We will update ASAP on this thread.

Regards,
Tarsus on Demand Technical Team
Aug 15, 14:42 SAST
Aug 16, 2018

No incidents reported.

Aug 15, 2018
Completed - The scheduled maintenance has been completed.
Aug 15, 23:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 22:00 SAST
Scheduled - Dear Partners, 

This is a planned maintenance window for our Odin Portal due to be carried out this evening. 
The platform will be unavailable during this time. The management of current services will not be affected. 

The maintenance window will be from 22:00 - 23:00.

Please contact us if you experience any issues following the maintenance at support@cloudondemand.co.za

Regards
Tarsus on Demand Technical team.
Aug 15, 18:06 SAST
Resolved - This incident has been resolved.
Aug 15, 14:13 SAST
Investigating - Dear Partner,

Please note that access to the Odin portal is currently not available and we are investigating the issue. We will update ASAP on this thread.

Regards,
Tarsus on Demand Technical Team
Aug 15, 14:05 SAST
Completed - The scheduled maintenance has been completed.
Aug 15, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 20:30 SAST
Scheduled - Dear Partners,

This is a planned window for our Automation Portal (Odin) pricing update due to be carried out this evening.
The platform will remain available however new services will not be able to be deployed for the duration of this update. The management of current services will not be affected.

The maintenance window will be from 20:30 to 01:00 am.

Please contact us if you experience any issues following the maintenance at todhelp@tarsus.co.za.

Regards Tarsus on Demand Technical team.
Aug 13, 17:03 SAST
Resolved - The issue with our portal connectivity has been resolved.
Aug 15, 00:07 SAST
Investigating - We are experiencing an issue affecting access to vCloud director that we are currently investigating.

Currently access to the portal is affected but all machines in the datacenters are running normally.

Regards, Tarsus on Demand technical team.
Aug 14, 22:59 SAST
Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018
Completed - The scheduled maintenance has been completed.
Aug 8, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 20:00 SAST
Scheduled - Dear Partners,

This is a planned window for our Automation Portal (Odin) pricing update due to be carried out this evening.
The platform will remain available however new services will not be able to be deployed for the duration of this update. The management of current services will not be affected.

The maintenance window will be from 20:00 this evening to 01:00 am tomorrow.

Please contact us if you experience any issues following the maintenance at todhelp@tarsus.co.za.

Regards Tarsus on Demand Technical team.
Aug 7, 15:54 SAST
Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.